BOND Home Warranty

THE BOND LIMITED WARRANTY AND PURCHASE PROTECTION

LIMITED WARRANTY

This is a “Limited Warranty” which gives the consumer specific legal rights. You may also have other rights, which vary from state to state. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the limitation or exclusion under this Limited Warranty may not apply to you. Please have available dated sales acknowledgement or receipt; it is required for all warranty requests. Any dispute or controversy regarding this Limited Warranty arising from your use of your Bond™ will be resolved by final and binding bilateral arbitration.

WHAT THE WARRANTY COVERS

For a period of one (1) year from the date of purchase of your Bond™, or one (1) year from the date of receipt of your replacement Bond,(see below for details), Olibra Inc. (“Manufacturers of Bond”) will, at its sole option, repair or replace any Bond™ that malfunctions due to defective parts or workmanship at no charge to you. This warranty is not transferable and applies only to the original consumer purchaser for items purchased and shipped within the U.S. market. Olibra may, in its sole discretion, make any repair or replacement with new or refurbished product or components. If the product or component requiring repair or replacement is no longer available, Olibra may, in its sole discretion, replace such product with a similar product of similar function.

WHAT THE WARRANTY DOES NOT COVER

Repair service, damage due to misuse, abuse, negligence or casualty (e.g., fire), acts of God (including but not limited to lightning, flood, tornado, earthquake, or hurricane), and consumable parts (including batteries) are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, loss of use, or unauthorized service. In addition, this warranty does not cover any losses, injuries to persons, loss of property or general damages. This warranty, our purchase protection, and community support services do not apply to any products purchased from third party sellers on Amazon, eBay, and other online marketplaces. We strongly suggest that you do not buy Bond™ products from any unauthorized sellers, as such products may be used, defective, counterfeit or may not be designed for use in your country. This warranty covers only Bond™ products and is not extended to other equipment, components, or devices that a customer uses in conjunction with our products. Olibra’s maximum liability under this warranty is limited to the original purchase price of the Bond™ product in question. THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES. IF OLIBRA INC. CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE WARRANTY PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF OLIBRA INC. FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.

HOW TO OBTAIN SERVICE / REPLACEMENT

To obtain the benefit of the above limited warranty or purchase protection, please email Bond support at: customerservice@bondhome.io .

For warranty requests: Please be prepared to describe the product that needs service, the nature of the problem and to provide proof of purchase. You will also be required to return your existing device in accordance with directions that will be provided by Olibra. Olibra has no warranty obligations with respect to any products that are excluded from warranty pursuant to Paragraph 2 above, as reasonably determined by Olibra, and the owner of such device shall bear all shipping costs for the return of such product to owner. Any claim under this Limited Warranty must be submitted to Olibra before the end of the warranty period described above. Please allow up to fourteen (14) business days for your warranty request to be processed.

 

Effective April 1, 2018

 

©2018 Olibra, LLC. All Rights Reserved.

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